InStack answers the phone for your small business — books appointments, captures leads, and follows up by SMS. Around the clock.
Six things every agent does, out of the box. No prompt engineering, no scripts to write — connect a number and a calendar, and you're answering calls.
Fig. 02 · Capabilities · v3.4
No menus, no hold music. InStack picks up by the first ring with a natural voice trained on your business.
Connect Cal.com, Google, or Square. Agents check availability and confirm in real time.
Sends confirmations, reminders, and follow-ups automatically — caller never has to repeat themselves.
Upload your FAQ, price list, and policies. Agents answer accurately and escalate when they should.
Triage by intent — book, quote, support, emergency. Hand off to a human when it matters.
Recordings, transcripts, lead capture and bookings — searchable, exportable, in one place.
Every vertical has its own vocabulary, its own urgent calls, its own booking flow. Pick yours and try the agent live in your browser — no signup.
Sophie answers every call, triages emergencies, books patients straight into your practice calendar, and sends reminders that cut no-shows — 24/7, with data kept onshore in Sydney.
Try Sophie live →
No engineers. No prompt wrangling. Set it up the way you'd set up a new staff member — give it a number, the rules, and the calendar.
Fig. 04 · Setup · 4 steps
Port an existing number or spin up a new Twilio line in 30 seconds.
Upload FAQs, price lists, policies. Agents read them like an employee would.
Booking, lead capture, triage, support — pre-built or fully custom.
Every call recorded, transcribed, searchable. Tweak as you go.
Fig. 05 · Verified customers
One dollar per minute. No monthly fees. No minimum spend. You pay for the call you just watched — that's it. Most bookings cost less than a cup of coffee and turn into revenue before lunch.
Retain this receipt. InStack AI PL · ABN 65 106 793 319
Can't find what you're looking for? We answer every email within a few hours, AEST.
admin@instack.com.auSet up in ten minutes. Try a live agent on a real number — no card required, no commitment until you're sure.